Coronavirus (COVID-19) Information for Bankers and Consumers

The FDIC is working with federal and state banking agencies, as well as, financial institutions to consider all reasonable and prudent steps to assist customers in communities affected by the Coronavirus (COVID-19). In addition, the agency is monitoring information issued by international and U.S. health organizations. Regulatory agencies have encouraged financial institutions to work with customers impacted by the coronavirus. Customers experiencing difficulties beyond their control should work directly with their financial institutions.

Frequently Asked Questions for those Impacted by Coronavirus Disease 2019 (COVID-19):

Information for use by financial institutions:

Information for use by bank customers:

The FDIC has published articles that may be helpful: