Coronavirus (COVID-19) Information for Bankers and Consumers

The FDIC is working with federal and state banking agencies, as well as, financial institutions to consider all reasonable and prudent steps to assist customers in communities affected by the Coronavirus (COVID-19). In addition, the agency is monitoring information issued by international and U.S. health organizations. Regulatory agencies have encouraged financial institutions to work with customers impacted by the coronavirus. Customers experiencing difficulties beyond their control should work directly with their financial institutions.

Frequently Asked Questions for those Impacted by Coronavirus Disease 2019 (COVID-19):

• • For Financial Institutions – Updated March 19, 2020
  • For Bank Customers – Updated March 20, 2020

Information for use by financial institutions:

• • Financial Institution Letter: Joint Statement on CRA Consideration for Activities in Response to the COVID-19 – March 19, 2020
  • Financial Institution Letter: Frequently Asked Questions: For Financial Institutions and Consumers Affected by the Coronavirus – March 19, 2020
  • Press Release: FDIC Chairman Urges FASB to Delay Certain Accounting Rules Amid Pandemic – March 19, 2020
  • Press Release: Federal Bank Regulatory Agencies Issue Interim Final Rule for Money Market Liquidity Facility – March 19, 2020
  • Press Release: Federal Banking Agencies Provide Banks Additional Flexibility to Support Households and Businesses – March 17, 2020
  • Press Release: Federal Banking Agencies Encourage Banks to Use Federal Reserve Discount Window – March 16, 2020
  • Press Release: Agencies Encourage Financial Institutions to Meet Financial Needs of Customers and Members Affected by Coronavirus – March 9, 2020
  • Financial Institution Letter: Regulatory Relief: Working with Customers Affected by the Coronavirus – March 13, 2020
  • Financial Institution Letter: Interagency Statement on Pandemic Planning – March 6, 2020
  • Federal Financial Institutions Examination Council: Interagency Statement on Pandemic Planning – March 6, 2020

Information for use by bank customers:

• • Press Release: FDIC: Insured Bank Deposits are Safe; Beware of Potential Scams Using the Agency’s Name – March 18, 2020
  • Press Release: Agencies Encourage Financial Institutions to Meet Financial Needs of Customers and Members Affected by Coronavirus – March 9, 2020

The FDIC has published articles that may be helpful:

• • Disaster Recovery and Your Money: A Basic To-Do List (FDIC Consumer News)
  • When People Face Tough Times, Crooks Try to Profit (FDIC Consumer News)